Alfredo Olivares

____________________________________________________________________________________________

-- 1612 Woodheaven Allen TX 75002                                                                                          Phone:  (972)3398852

-- E-mail: alfredomexico@hotmail.com, alfredomexico1@yahoo.com                           

 

OBJECTIVE.

“To leverage my experience in the Telecommunication industry that will utilize my excellent interpersonal skills, adaptability, and strong initiative.”

 

14+ Years of experience in Communications Engineering.

 

Operations and Maintenance MTSO, Technical Support, Deployment and Network Planning Engineering.

Nortel CDMA SW P-MSC, MTX16-18, EBSC, MGW, VSE OA&M, Compact3130_1900BTS OA&M.

AUTOPLEX, ECP and 5ESS-DCS  in CDMA2000 3G 1xRTT and EVDO Technology.

MSC Integration/Integration tests / MSC/BTS Operations and Maintenance

SW and BTS Technical Support/ Engineering Operations

Transfer of knowledge Nortel/Ericsson and Lucent.

 

WORKING EXPERIENCE.

 

ARS (Alternate Recruiting Services, LTD).

Ericsson/Nortel - CDMA Software Delivery Engineer II.                                                                 09/10 to 07/13.

Expert experience level with  installation, operation systems and applications, and maintenance of switching, data communications with MTSO. Preventive and corrective routine maintenance activities. Hands on experience with telecommunications (cellular or landline) switching systems with experience in LAN/WAN operations and IP connectivity.  Transmission Facilities Installation (cross-connections), analysis, testing and troubleshooting via DACS. Large upgrades for OSS complex for Wireless Networks with CDMA Technology. Ericsson/Nortel equipment CDMA NBSS (CDMA BTS, BSC, ATM/EBSC, and CSP) and CORE – PMSC; R16, to R18.04 releases and MNCLs. Software Delivery Applicator for Ericsson/Nortel organization to upgrade/patch in a timely fashion without incidents on site (Ericsson customers – VzW, AT&T, Sprint, etc…), NBSS, EBSC, Passports 15K, BTS, CSPs, PMSC nodes CNM, CMT, CBM, ERS8600, MS2010, SAM21, GWC, MGW, USP, software upgrades, MTX nodes ACE, CIU, CAU, CAVU, EIU, IWSPM software upgrade to new loads. Upgrades for MGWs in lab environment and live networks.; Requires strict adherence to Methods & Procedures (MOPS) and detailed nightly activity reporting. Also work closely with next level of support, Emergency Recovery and PLM teams to isolate and resolve various network issues delaying successful pre-check and upgrade progress; Handle of escalation process in issues presented during Upgrades; Experienced doing Acceptance testing with customers; Good OSS troubleshooting skills; Engineering Support on CDMA wireless  equipment and on the top job training to customers at each location; Direct Technical Support for CDMA Customers; Provide training and network optimization; Test and resolve customer trouble reports; BSM/BTS Configuration; BTS/BSC Software Upgrades; BTS/BSC Alarms monitoring and troubleshooting.

 

GCI (General Communications Inc.)                                                                                               09/08 to 04/10.

Switch Technician III. (Nortel CDMA and Ericsson GSM Wireless).

Nortel CDMA-3G EVDO/1x Wireless Switch (P-MSC MTX16 Operations and Maintenance via GUIs for each element);  BTS Compact3031_1900 OA&M Provisioning via CACP Program,  New BTS turn ups via BSM GUI / CLI and BTS Troubleshooting, RF Team Technical Support; Preventive and corrective Maintenance, CDMA Wireless Network Backups (CBM, CMT, BSM, etc…), Patches application;  Nortel CASES requests for Analysis /Troubleshooting in network issues; Understanding on Nortel Documentation and software/manuals downloads; Alcatel-Lucent DACS 1677 OA&M-Port cross-connections for BTS (CBRS Ports-11p Cards) and MGW ports  for Trunking, installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting-MSC, Updates daily logs, Transfer Knowledge to Switch Technicians (4 Techs), NOCC Personnel  (10 Techs), and RF Techs (5 Techs).

Ericsson GSM GPRS/EDGE Wireless Switch (APG40, BSC and MGW Operations and Maintenance Familiar) via WinFIOL to access the CLI for BSC and MSC.

 

Alaska DigiTel (Bought by GCI in 09/08)                                                                                        05/06 to 10/08.

Switch Engineer. (Lucent 5ESS and ECP CDMA Wireless).

Network OA&M activities, Analysis of ROP, Post Mortem, Asserts, and Audits reports ECP, BTS and 5ESS, Preventive and corrective routine maintenance, Trouble Shooting analysis, Application of ECP and 5ESS-DCS Retrofits, Application of Software Updates and Crafts  for both equipments,  Full Backups for ECP, 5ESS, OMP and APs. Unix commands. RC/V translations in 5ESS and ECP for new Cell Sites (Micro, Mini cells, Mod-cells) Create and maintain trunk and cell site (BTS) connectivity data base, Set up and test all 5ESS trunks to the outside world and links to cell sites. Support to RF team during RF optimization and Cell Sites Technicians in power calibration and trouble shooting in BTS problems. DACS (AL) programming. Acculink programming, Responsible for ensuring network integrity of the ECP, 5ESS and OMP, transfer of knowledge  of ECP and 5ESS-DCS in Corrective, DACS 1677 cross-connections, Preventive and Routine maintenance. Transfer of Knowledge for 5 local Cell Site Technicians. Familiar with OA&M of Nortel E-BSC, P-MSC and MTX15, Cell Sites turn ups and cutovers.

 

 

Tekmark Global Solutions. New Jersey  USA.                                                                     04/04 to 06/04.

Lucent Technologies International Inc. New Delhi India. Deployment Team.

Network  Engineer in ECP and 5ESS-DCS. (TSS Engineer  Lucent  Deployment Team).
Project: Deployment of 3G-1XRTT and EVDO at INDIA 18 New MSCs. (FMM-AP Platform).

Integration of  PCFPH (Packet Control Function or RNN) in 5ESS and ECP for 3G1X data network (RC/V Translations). Installation and provisioning of  PHE2 in PSU2 (SM2K) to forward data to the Packet Data Serving Nodes (PDSN) over the 100 Base T Ethernet. Definition of new trunk servclass to PCF trunk groups. Verification of  PHE2 parameter settings. Verification of IP addresses of PDSNs supported by the PCF provisioned. Verification of CommWorks Wireless 3G Data System of interfaces to the CDMA  3GPP2 infrastructure equipment via the standard Radio Network Node/Packet Data Serving Node (RNN/PDSN).

Deployment  of third-party products in network , integration, product verification, and customer acceptance test . I Provided of  consultation to the customer, third-party vendors. I Provided inputs to MOPs.  I Performed network integration and Customer Acceptance Tests 2A, 2B and 2C. I Populated ODD translation for SS7 links using the new FMM-AP platform  between ECP, DCS and BTSs, growth of PHA links, changes in is7ln/gtt/ipcr forms, resize database, IS-41 hard/soft handoff, F-Links/A-links connectivity, C7/R2 trunks, Loop around trunks, packet pipe trunks, PSU2 configuration, traffic routing, VMS, OTAF, SMSC, Prepay, PHE data and other RCV changes. I Provided status reports. I Provide third-party support training to LCN . Knowledge of various tools  required for troubleshooting IS-41 interfaces, tcmon and UXcptrace. Knowledge of Circuit monitor to troubleshoot ISUP messaging between ISUP interfaces and CCS #7 Signaling. Software Conformity Checks in ECP and 5ESS . Databases verification with input and output documentation.  knowledge  of Autoplex ECP and 5ESS DCS, Experience in  ODD translations for both equipments. Expertise with 3G CDMA2000 (1xRTT) Architecture and Good customer interface skills.
 

Tekmark Global Solutions. New Jersey  USA.                                                                         04/03 to 12/03.

Lucent Technologies International Inc. Mumbai India. O&M (Operations and Maintenance).

ECP and 5ESS-DCS, Operations and Maintenance and transfer of knowledge for local engineers as contractor.

Project: 3G-1X and EVDO at INDIA 62 MSCs,  OA&M Reliance Infocomm  Mumbai  India ECP and 5ESS-DCS.

OA&M of 3G-1X and EVDO project at INDIA (Mumbai and Bangalore), including IMS, ECP, 5E-DCS,OMP-FX,FMM , ACCULINK, DSX cross-connections MDF. I performed  acceptance tests for the customer, load of software and data for each complex of MSC, application of SU (Software Updates) for ECP Release R19.0 and 5ESS Release R15.1, System full Backups for ECP, 5ESS and OMP-FX, configuring of SS7 Links with STPs, EIN nodes at IMS, Dplan (Dial plan) modifications, Point codes (ITU-T), Preparation of EVDO configuration in Reliance Network.  installation of PHE2 in PSU2 (5ESS) to handle PCFPH (Packet Control Funtion) to forward Data to PDSN. Definition of new trunk servclass to PCF trunk groups. Verification of R-P interface path from PCF to PDSN.  Nail up connections at 5ESS, ECP-5ESS ss7 links, load of data in OMP to support AP integration, OMP-FX configuration for LAN connection, definition of ports, terminals, modems, 5ess-traffic channel, 5ess-rop, ECP-Rop, mttya, ROP monitor on OMP, ECD database for 5ess and ECP, ROP analysis of ECP and 5ESS, troubleshooting and analysis for post mortem and asserts,  5ESS-ODD and ECP database apxrcv ,MSC modifications according necessities following MOPs, Very good relation with Reliance team.Among all these activities always providing  status reports to Technical Deputy and coordinations with third-party vendors to connect them into Lucent MSCs  informing to Reliance in charge of MSC. Support to local  engineers on the LCTS team.Activities, Support to ECP installation/integration team during the deployment of the ECP, Support and verifying of functionality of the ECP. Support the cell team during cell (Modcell)/ECP integration. Support to RF team during RF optimization, Identification, tracking and resolution of any critical ECP issues.    Responsible for ensuring network integrity of the ECP and OMP, transfer of knowledge  of ECP and 5ESS-DCS in Corrective, Preventive and Routine maintenance for 8 local O&M Reliance engineers.

 

Neteffects, Inc.  St. Missouri USA.                                                                                           10/00 to 10/01.

Lucent Technologies International Inc. Spain EU. NPS (Network Professional Services).

5ESS-2000 Technical Support ,  Operations and Maintenance as contractor.

Project: OA&M Telefonica Data Spain 5ESS-2000.

Operations and Maintenance of  the Telefonica Data Network in Spain, Network Management and Technical Support,  Central office surveillance NOC , 5ESS datafill for switch administration and reports, 5ESS Routing Translation and Trunk Build, provisioning of new PRA access for ISDN in RC/V,  Post Mortem, Audits and Asserts analysis , ROP Analysis, knowledge of troubleshooting tools (willie’s tool), 5ESS O&M Support,  Hardware and software upgrades (SU’s), General Backups applications,  Customer Ticket investigation, administration and rectification, Preventative and corrective routine maintenance, Routine diagnostics analysis, Software and hardware 5ESS fault analysis and rectification, Fault tracking (recording and impact analysis for 5ESS), Isolation of problems with Circuit Packs and Software following the Lucent procedures,  C7 Interconnect implementation and testing, Customer Q931 interconnect implementation and testing, C7 fault finding using C7 monitors, Customer datafill for C7 interconnects and PBX, 5ESS password administration, Planned work administration, implementation and coordination, Developed local procedures MOPs, Transfer knowledge of 5ESS-2000,  Trained local staff in 5ESS O&M, Supervise Local Technicians, 24/7 hour shift coverage.

 

Neteffects, Inc.  St. Missouri USA                                                                                             01/00 to 09/00.

Lucent Technologies International Inc. Venezuela SA. CTSO (Customer Technical Support Organization).

5ESS-2000 Customer Technical Support ,  Operations and Maintenance as contractor.

Project: CTSO Technical support , TELCEL CDMA Cellular  Venezuela  and CANTV Local Venezuela.

- Technical Support  to TELCEL CDMA Cellular Network,  Technical Support  of  two (2) 5ESS-DCS and ECP Autoplex-1000  with Cell Sites Series II and Flexent Mod cells,  Review Lucent 5E and ECP Job Specs and Engineering documents to insure a TEO “match”, Populate ECP IMS Ring Data in ECP 3B21D Processor ECD, Configure ECP Acculinks and test Acculink to ECP IMS Ring cabling, Review ODD and CSS data with customer, Lucent CTSO, Lucent software engineers and Lucent Project Management, Create and maintain trunk and cell site (BTS) connectivity data base, Set up and test all 5ESS trunks to the outside world and links to cell sites, Support Lucent CTSO testing the ECP Application Processor (AP), Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX), Perform weekly backup of the 5ESS, ECP and OMP-FX to tape,  Populate data forms and configure SS7, IS-41 and ECP-5E “F” Links hardware, Perform system feature testing with TELCEL CDMA team , Grow 5ESS Packet Pipes and Packet Handler hardware, update cell (BTS) neighbor Lists, assign and test cell (BTS) alarms, Set up various test call scenarios to verify proper billing, Perform daily maintenance of the 5ESS and ECP complex, Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell (BTS) commissioning and RF optimization, develop of MOP for each change in TELCEL Network , Support TELCEL  with growth procedures.

- Technical Support  to CANTV 5ESS  local Network,  Supporting  27 5ESS-2000 Switches, providing Post Mortem, Audits and Asserts analysis , ROP Analysis, Hardware and Software verification, Software Updates applications, General Backups applications, 5ESS Routing Translation and Trunk Build, 5ESS O&M Support, Capability on diagnostic testing and associated circuit pack replacement procedures, traffic monitoring, troubleshooting and repair of any problem on the network itself  and on the last mile access to the client, maintenance and operations of  TELCEL and CANTV switching and transport. Knowledge of signaling protocols (R2,CCS #7). Preventive and Corrective  maintenance of 5ESS in exchange local, Gateway and Tandem,  Routine diagnostics analysis, Complete understanding of the 5ESS documentation and manuals and Complete understanding of Escalation procedures and theory, Complete understanding of AR system for trouble reports, 5ESS datafill for switch administration and reports, Customer Ticket investigation, administration and rectification,  knowledge of troubleshooting tools (willie’s tool), technical support for MSC (Mobile switching Center) in CDMA technology.  Supervise Local Technicians.

 

Corporate  Computer  Systems Consultants, INC  New Jersey USA                             01/99 to 12/99. 

Lucent Technologies International Inc. Guatemala CA. NKS (Network Knowledge Solutions).

MSC Integration tests, MSC Operations and Maintenance as contractor.

Project: Telefonica Wireless CDMA in Guatemala Central America.

Designed and conducted Integration tests for the MSC (ECP, AUTOPLEX-1000 AND 5ESS-DCS) based on the requirements specified by Lucent Technologies International Inc.. Performed regression tests  to ascertain that incorporation of new features does not affect the existing ones, Modify/build ECP Dialing plans, Create and maintain trunk and cell site (BTS) connectivity data base, Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX), Perform weekly backup of the 5ESS, ECP and OMP-FX to tape, Assisted Lucent Technologies CTSO team. After completion integration project assisted NKS with Operations, Maintenance and Repair of MSC equipment, Configure ECP Acculinks and test Acculink to ECP IMS Ring cabling , update cell (BTS) neighbor Lists, assign and test cell (BTS) alarms , Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell (BTS) RF optimization, Develop of MOPs, Support with growth procedures of (BTS) Cell Sites. Strong personal skills and direct customer contact experience.

 

Pegaso PCS S.A. De C.V.                                                                                           03/99 to 06/99.

RF Engineer.

Maintenance and Repair of Qualcomm BTS (Base Stations for CDMA Technology), PEGASO´s Network Maintenance, Fiber Optic links maintenance, Familiar  with BMU System, Trunk Groups Monitoring and Interconnections points with the BSC, using CDMA codes, Maintenance consistently high quality of service for the 1900 CDMA Network,specifications and corrective actions to maximize radio coverage by specifying technical requirements, familiar with RF Path Propagation and Prediction tools. Familiar  of Traffic capacity planning, handling  of Wireless and Cellular Systems using CDMA . Familiar with Mobile Drive Test Set-up and Test Equipment. Ability to analyze output and traffic and measurements reports. Strong personal skills and direct customer contact .

 

ALESTRA Servicios de Telecomunicaciones AT&T. México.                                            06/97 to 03/99.

Switched Service Maintenance Engineer, Customer Service Operations Engineering department. 

Maintenance and Repair of Switched and Dedicated services, Alestra´s Network Maintenance, Nationals and Internationals Free phone Services provisioning, Radio links maintenance (Innova and Harris), Frame Relay Maintenance and Repair, Trunk Groups Monitoring and Interconnections points with TELMEX, Using CCN7 and R2 signaling, VNS project developer and applications, Knowledge of IN (Intelligent Network) and VNS (Virtual Network System) maintenance and repair, ISDN project developer and applications, ISDN Operations and Maintenance, SS7 Signaling/Q.931, ISUP, TCAP, Failures Reports to AT&T in Interconnections points and TELMEX (Local provider).

 

TECHNICAL COURSES.

Sep. 2009            Nortel P-MSC Operations and Maintenance.

Apr.  2007            1677 Operations and Administration. ALCATEL.

Dec. 2006              CL5661, 1xEV-DO Radio Access System, Operations, Administration  and Maintenance

                              Hands-on, Release 27.0

May. 1999            Qcell 2519e Operation and Maintenance,  QUALCOMM CDMA University San Diego CA. USA.

May. 1999            CDMA Concepts and Terminology, Valerie Schoening QUALCOMM Monterrey N.L. Mex.

May. 1999            General Overview of the QUALCOMM CDMA System, QUALCOMM Co. Monterrey N.L. Mex.

Jan.  1999              Implementation and Maintenance of Global ISDN Service. Mehr Soroushian AT&T Bell Labs.

Oct.  1998              SCP-2000 and Signaling Administrative and Surveillance Networks. Lucent Tech.,Bell Labs.

Sep.  1998              Advanced abilities of attention of the customer , FORUM.Alestra  AT&T Monterrey NL Mexico.

Jan.  1998              General Overview.- Farscan, GlobeStar, MegaStar, MicroStar. HARRIS Farinon Division.

Nov.  1997              Signaling Protocols in Telephones Networks. CCNo. 7 and R2V1/V2. TELCOR Corporation.

Jul.    1997                ES5541x - 5ESS-2000 switch Gateway,C7 signaling, and OSPS operations and     

                            Maintenance.  Lucent Technologies, Bell Labs Innovations.

Jul.   1997               IN-8001(Intelligent  Network)  SCP-2000 Operations and Maintenance. 

                            Lucent Technologies, Bell Labs Innovations.

Ago. 1997              SDN Software Defined Network Training and study. Maintenance and Provisioning Center.

                            AT&T Atlanta GA.

Nov. 1997              VNS Project, Consult manager assistant and tester of 3 process.

                            UAT User Application test,SVT Service Validation Test,SRT Service Readiness Test, AT&T.

 

TECHNICAL EQUIPMENT KNOWLEDGE.

-Nortel CDMA Switch P-MSC MTX16 (EBSC-CBRSs, BSM, MGW, USP, SAM21, CBM, CMT, AGG7480 and Compact3031BTSs).

-Ericsson GSM Switch APG40.

- DACS-1677. Alcatel-Lucent  OA&M.

- ECP Complex, AUTOPLEX-1000 APX 25.0 and 5ESS-DCS R19.1 (Domestic).

- ECP Complex, AUTOPLEX-1000 APX 21.0 and 5ESS-DCS R15.1, ( International).

- Cell Sites Modular Modcell 1.0 (legacy) Mini Cells and Micro Cell sites.

- Cell Sites Modular (Modcell), Cell Sites Minilink series II V12.0, BTS Qualcomm Qcell 2519e.

- 5ESS-2000 Switch  Lucent Technologies,  Gateway / Local Toll / Tandem.

- SCP-2000 (IN-8001) Operations  and Maintenance Lucent Technologies.

- DACS II and DACS VI. Operations and Maintenance Lucent Technologies.

- Fireberd4000. Graphic protocol analyzer HP4937A / Spectrum Analyzer Anritzu HP.

-Test Set 224.

- Anritsu S400A Site Master.

- HP E4418B Power Meter.

- T-Berd 310 Communication Analyzer., WG MA-10A Protocol Analyzer.

 

SCHOLARITY.

Bachelor of Science:   Electronic and Communications Engineering.  Universidad Autónoma de Nuevo León    

                                                                                                                   Mexico. (F.I.M.E.).

REFERENCES:

·          Luis Aguirre . –  SR Software Upgrade Engineer Ericsson (BCAM-SWD) Richardson TX

Mobile: (214)907-5160, Office: (972)583-1290 : luis.aguirre@ericsson.com

·          David Inman. –  SR RF Technician, GCI, Anchorage , AK

Mobile: 9077270180 , dinman@gci.com

·          Eden Abraham . – Switching Technician, US Cellular Chicago il, USA.

       Mobile: (630)7098235,  memo4u@hotmail.com.

·          Julio Rodas. – CTSO Customer Technical Support Organization in Lucent Technologies Guatemala CA.

Job: (502)4017339 , jrodas@lucent.com